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FAQ

The Ins And Outs of How We Do Business

  • How often should I have my carpets cleaned?
    The frequency with which you should have your carpets cleaned depends on a number of factors, including the amount of traffic your carpets receive, the type of carpet you have, and the climate you live in. In general, however, it is recommended to have your carpets cleaned at least once a year. For Stain removal it is recommended that the stain is removed as soon as possible to reduce the odors caused by the staining, reduce the risk of the stain permanently damaging and discoloring the carpet fibers.
  • What are the benefits of having my carpets cleaned?
    There are many benefits to having your carpets cleaned, including: Improved appearance: Clean carpets will look and feel better than dirty carpets. Reduced allergens: Carpets can harbor dust mites and other allergens, which can trigger allergies and asthma. Cleaning your carpets can help to reduce the levels of these allergens. Increased lifespan: Regular cleaning can help to extend the lifespan of your carpets. Improved air quality: Clean carpets can help to improve the air quality in your home.
  • What are the different methods of carpet cleaning?
    There are a number of different methods of carpet cleaning, including: Hot Water Extraction Cleaning Method: This is a common method of carpet cleaning that uses hot water remove dirt, dust, and allergens from carpets. Extraction: This method uses a vacuum cleaner to extract dirt, dust, and allergens from carpets. Spot cleaning: This method is used to clean specific areas of a carpet that are stained or dirty. Enzyme cleaning: This method uses enzymes to break down stains and odors.
  • What should I do to prepare for carpet cleaning?
    Before having your carpets cleaned, there are a few things you should do to prepare, including: Move furniture: If possible, move furniture out of the way so that the carpet cleaner can access all areas of the carpet to be cleaned. Vacuum: Vacuum your carpets thoroughly to remove any loose dirt or debris. Remove area rugs: If you have any area rugs, remove them and have them cleaned separately.
  • What should I expect after carpet cleaning?
    After your carpets have been cleaned, you may notice that they are slightly damp. This is normal and the carpets will dry completely within a few hours. To speed up the drying process, sunlight and airflow will reduce the drying time.
  • How much does carpet cleaning cost?
    The cost of carpet cleaning varies depending on a number of factors, including the size of your carpets, the type of carpet you have, and the method of cleaning that is used.
  • What are some of the most common carpet stains?
    Some of the most common carpet stains include: Food and beverage stains: These stains can be caused by spills of food, drinks, or other liquids. Pet stains: These stains can be caused by accidents from pets, such as urine or vomit. Grease and oil stains: These stains can be caused by spills of grease or oil. Foot traffic stains: These stains can be caused by dirt, dust, and other debris that is tracked in on shoes. Ink stains: These stains can be caused by spills of ink or other similar substances.
  • How do I add a new question & answer?
    To add a new FAQ follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Add a new question & answer 3. Assign your FAQ to a category 4. Save and publish. You can always come back and edit your FAQs.
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    Yes. To add media follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Create a new FAQ or edit an existing one 3. From the answer text box click on the video, image or GIF icon 4. Add media from your library and save.
  • How do I edit or remove the 'Frequently Asked Questions' title?
    You can edit the title from the FAQ 'Settings' tab in the Editor. To remove the title from your mobile app go to the 'Site & App' tab in your Owner's app and customize.

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Carpet Cleaning Plus tackles the hardest stains no matter how big or small. Whether it be a general clean to remove dirt and soiling from your carpet or to remove heavy staining, here at Carpet Cleaning Plus we have you covered. With our teams extensive amount of knowledge on all different kinds of stains and the best ways to remove them. Here at Carpet Cleaning Plus we will bring your carpets back to life, making them fresh, clean and looking brand new.

Penrith

Emu Plains

Emu Heights

Glenmore Park

Cambridge Park

Kingswood

Caddens

Claremont Meadows

St Marys

St Clair

Colyton

Erskine Park

Mt Druitt 

Werrington

Mon - Fri: 7am - 8pm
​​Saturday: 8am - 7pm
​Sunday: 8am - 7pm

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